This Privacy Policy explains what personal data mi888 collects, how it is used, with whom it is shared, and the rights you hold over your information as an mi888 member.
Last updated: 1 January 2026
These highlights summarise our approach. The full policy below governs your use of mi888 services.
All personal data held by mi888 is stored on encrypted servers. Access is restricted to authorised personnel only, and data is never stored in plain text. We apply industry-standard security controls at every layer.
mi888 does not sell, rent, or trade your personal data to unaffiliated third parties for their independent marketing or commercial use. Your data is used solely in connection with the services you use on the mi888 platform.
You have the right to access, correct, and request deletion of the personal data mi888 holds about you. Requests can be submitted via mi888 customer support and will be handled within the timeframes set out in this policy.
mi888 uses cookies and similar technologies to operate the platform, personalise your experience, and analyse usage patterns. You can manage cookie preferences through your browser settings at any time.
mi888 handles personal data in accordance with applicable data protection regulations and international gaming authority requirements, including identity verification (KYC) and anti-money laundering (AML) obligations.
Promotional communications from mi888 are opt-in. You can unsubscribe from marketing emails at any time using the unsubscribe link in any mi888 communication, or by updating your preferences in your account settings.
mi888 is an online gaming platform operating in accordance with international gaming authority standards. For the purposes of this Privacy Policy, mi888 is the data controller responsible for the personal data of Members who register and use the mi888 platform. References to "mi888 services" in this Policy include all gaming products, promotional features, customer support channels, and account management functions accessible through the mi888 platform.
mi888 collects personal data through several channels. The categories of data collected and the circumstances of collection are set out below.
mi888 may receive personal data from third parties in certain circumstances, including:
mi888 uses personal data for the following purposes:
| Purpose | Details |
|---|---|
| Account creation & management | To register your mi888 account, authenticate your identity at login, and manage your account settings and preferences. |
| Service delivery | To provide access to mi888 games, sportsbook, promotions, and all other platform features you use. |
| Financial transactions | To process deposits and withdrawals, verify payment methods, and maintain accurate financial records. |
| Identity verification (KYC) | To verify your identity and age in compliance with international gaming authority requirements and applicable AML regulations. |
| Fraud & security | To detect, investigate, and prevent fraudulent activity, account abuse, money laundering, and other prohibited conduct. |
| Customer support | To respond to your enquiries, resolve disputes, and improve the quality of our support services. |
| Responsible gaming | To monitor gaming patterns and apply responsible gaming interventions, including deposit limits and self-exclusion, where appropriate. |
| Marketing communications | To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted under applicable law. |
| Platform improvement | To analyse usage patterns, test new features, and improve the performance, security, and user experience of the mi888 platform. |
| Legal compliance | To comply with applicable legal obligations, regulatory requirements, court orders, and law enforcement requests. |
mi888 processes your personal data on the following legal grounds:
mi888 does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
Cookies are small text files placed on your device when you visit the mi888 platform. They allow mi888 to recognise your device, maintain your logged-in session, remember your preferences, and collect analytical data about how you use the platform.
You may manage or disable cookies through your browser settings at any time. Note that disabling strictly necessary cookies will impair your ability to use the mi888 platform, including the ability to remain logged in to your Account.
mi888 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. Specifically:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised.
mi888 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
You also have a role in protecting your account. Please use a strong, unique password for your mi888 account, enable two-factor authentication, and never share your login credentials with any third party.
Subject to applicable law and certain regulatory restrictions (for example, where retaining data is required for AML compliance), you have the following rights in respect of your personal data held by mi888:
To exercise any of these rights, please contact mi888 via live chat or email at [email protected]. mi888 will respond to valid data rights requests within thirty (30) calendar days.
mi888 may transfer your personal data to service providers or infrastructure located outside of Malaysia. Where such transfers occur, mi888 ensures appropriate safeguards are in place, including contractual data processing agreements with service providers, to ensure that your personal data receives a level of protection consistent with this Policy and applicable data protection standards.
The mi888 platform is strictly for adults aged 21 years and above. mi888 does not knowingly collect personal data from individuals under the age of 21. If mi888 becomes aware that personal data has been collected from a person under 21, that data will be deleted and the associated account closed immediately. Parents or guardians who believe a minor has registered an mi888 account should contact mi888 support immediately via live chat.
The mi888 platform may contain links to third-party websites or services (for example, payment processor portals accessed during a deposit transaction). These third-party platforms have their own privacy policies, and mi888 is not responsible for their data practices. We encourage you to review the privacy policies of any third-party platforms you access in connection with your mi888 account.
mi888 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, mi888 will notify affected Members by email or via a prominent notice on the mi888 platform prior to the changes taking effect. The "Last updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of mi888 services following any update constitutes acceptance of the revised Policy.
For questions, concerns, or requests relating to this Privacy Policy or mi888's handling of your personal data, please contact the mi888 support team through any of the following channels:
mi888 aims to acknowledge all privacy-related enquiries within two (2) business days and to provide a substantive response within thirty (30) calendar days. For complex requests, mi888 may extend this period by a further thirty (30) days with prior notification to you.
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